You may return unopened programs within 30 days for a full refund. If you are not satisfied with your purchase for any reason, you may exchange or request a refund. Refunds on opened programs will be less 25% restocking charge. Any defective program will be replaced by us immediately. Simply send the program back to us with an explanation of the defect.

Please ensure to include a copy of the Customer Exchange/Return Form with your return detailing your order number, name, return address, email address or daytime telephone number.

You may also download this form directly from our website in the “Contact Us” section. Please send returns to:

Alternative Health Video,
Attn: Returns Department,
2321 Abbot Kinney Blvd.,
Venice, CA 90291